Glossary

For everyone

The words this guide uses, in plain terms, with the chapter that explains each one.

Adjustment: A movement that corrects stock outside a count, with a reason, such as a piece damaged and sent for melting. See 2 The ledger: why stock is a sum.
Approver: A person who can open a count’s Review and complete it, but only for a count they didn’t count in. See 3 Counting and checking against the ledger.
Audit trail: The unbroken record of every change to the stock: what changed, when, why and who entered it. Mistakes are corrected with new entries, never erased. See 2 The ledger: why stock is a sum.
Below zero: Stock the ledger says is less than none. It always means a movement is missing or wrong, such as a sale entered before its delivery. See 2 The ledger: why stock is a sum.
Blind count: A count in which the counters never see what the ledger expects, so they count what is there rather than what should be. See 3 Counting and checking against the ledger.
Book stock, the books: The shop’s billing system’s own record of what is in stock. Jholok can load it into a count. See 11 Book stock.
Box photo: A photo of a box of cards, from which Jholok proposes how many of each product are in it. See 9 Counting boxes: tags and photos.
Card: The small card each pair of earrings or each set sits on in a box. Jholok’s box photos count cards, not loose pieces. See 9 Counting boxes: tags and photos.
Cost: What the shop paid for one piece of a product, with the metal, the making charge and any stones. See 1 Stock basics.
Count: Finding what is really in the shop and comparing it with what the ledger expects. Also called a stock take. See 3 Counting and checking against the ledger.
Count adjustment: The movement Jholok records when an approver completes a count and accepts a difference. See 3 Counting and checking against the ledger.
Counter: A person who counts. Counters count blind, and submit the count for review. See 3 Counting and checking against the ledger.
Counting window: The time from when a product was first counted in a count to when its count last changed. Its cut-off is the end of it. See 12 Stock off the shelf and the cut-off.
Cover: How long a product’s stock lasts at the pace it has sold recently. See 1 Stock basics.
Crore (Cr): One hundred lakh: ₹1,00,00,000. See 1 Stock basics.
Cut-off: The moment a count line’s expected stock is taken from, so that sales during a count don’t look like losses. See 12 Stock off the shelf and the cut-off.
Cut-off correction: A movement that puts back what a completed count took off, when a sale, delivery or return dated before the product was counted is entered after the count. The owner confirms it. See 12 Stock off the shelf and the cut-off.
Difference, discrepancy: When counted and expected don’t agree: short or over. See 3 Counting and checking against the ledger.
Expected: What the ledger says should be in the shop. Counters never see it while counting. See 3 Counting and checking against the ledger.
Fingerprint: The code on every page of a count report, made from everything in it. Printing the same count again gives the same code. See 14 Results and the count report.
Item: A word Jholok doesn’t use for a count. Pairs, sets and pieces are always given apart (“18 pairs and 13 pieces”), never added into a number of items. See 1 Stock basics.
Jangad: Stock sent out of the shop on approval, with a memo, for a customer or another jeweller to see. It is still the shop’s stock until it is sold. See 12 Stock off the shelf and the cut-off.
Karigar: The craftsman who makes or repairs jewellery for the shop. Stock with the karigar is still the shop’s. See 12 Stock off the shelf and the cut-off.
Lakh (L): ₹1,00,000. See 1 Stock basics.
Ledger: The record of every movement of stock, oldest first. See 2 The ledger: why stock is a sum.
List price: What the shop asks a customer for one piece of a product. See 1 Stock basics.
Making charge: What it costs to make a piece, on top of the metal. Part of a product’s cost. See 1 Stock basics.
Matched: A product whose count agrees with what was expected. See 3 Counting and checking against the ledger.
Memo: The numbered slip that goes with stock sent out on jangad. See 12 Stock off the shelf and the cut-off.
Movement: One change to a product’s stock: opening stock, received, sold, returned, an adjustment or a count adjustment, and a few more. See 2 The ledger: why stock is a sum.
Not a piece: What you choose in a box review when the app outlined something that isn’t jewellery. It is kept, left out, so the app can learn from it. See 9 Counting boxes: tags and photos.
Not in the catalogue: What you choose for a piece in a box whose design has no product. It is left out of the count and listed. See 10 Pieces to identify later.
Odd single: A single earring found without its pair. It is never rounded into a pair: count the whole pairs and add it with Singles in the count sheet. It shows beside the pairs in Review, the result, the report and the CSV, and never changes stock. See 1 Stock basics.
On hand, stock on hand: How many of a product the shop has: the sum of all its movements. See 1 Stock basics and 2 The ledger: why stock is a sum.
Opening stock: The stock a product already had when it was added to Jholok. See 2 The ledger: why stock is a sum.
Order: Stock set aside for a customer’s order. It is not on the shelf, but it is still the shop’s. See 12 Stock off the shelf and the cut-off.
Over: More found than expected. Often a delivery or a return that wasn’t entered. See 3 Counting and checking against the ledger.
Owner: The person who runs the shop in Jholok. The owner sets up the people, proves it’s them for exports and backups, and can approve a count. See 4 Setting up the shop.
Pair: Two matching earrings, counted and sold as one. See 1 Stock basics.
Piece: The unit for everything that isn’t earrings or a set: a ring, a chain, a coin. See 1 Stock basics.
Piece tag: A code on one individual piece, different from every other piece’s. It links to its product through the tag list. See 5 The catalogue.
PIN: The short number each person enters to show who they are. An approver’s PIN is their signature on a completed count. See 4 Setting up the shop.
Product: One design in one metal and weight, so that every piece of it is alike. See 1 Stock basics.
Proposal: What a box photo or tag scan finds, before you check it and add it to the count. See 9 Counting boxes: tags and photos.
Reconciliation: Comparing what was counted with what was expected, and explaining every difference. See 3 Counting and checking against the ledger.
Recount: Counting a product again. A shortage must be recounted, blind, before it can be accepted. See 3 Counting and checking against the ledger.
Review: The screen where an approver sees the counted and expected numbers side by side, and decides which differences to accept. See 3 Counting and checking against the ledger.
Separation of duties: Making sure the person who counts isn’t the person who approves, so no one can hide a loss alone. See 3 Counting and checking against the ledger.
Set: Pieces sold together as one, such as a necklace with matching earrings. Counted as 1. See 1 Stock basics.
Short: Fewer found than expected. Recounted before it is accepted. See 3 Counting and checking against the ledger.
Shrinkage: Stock lost without being sold: theft, damage or mistakes. See 3 Counting and checking against the ledger.
SKU: Stock keeping unit: a product’s own short code, such as EAR-0002. See 1 Stock basics.
Stock: The jewellery the shop owns and means to sell. See 1 Stock basics.
Stock value: What the stock is worth: each product’s stock on hand times its cost, or its list price, added up. See 1 Stock basics.
Tag list: The list linking each piece tag to its product, imported from a spreadsheet or linked in the app. See 5 The catalogue.
Tag scan: Counting a box by reading each piece’s tag with the camera. Each tag counts its piece once. See 9 Counting boxes: tags and photos.
To identify: The queue of pieces in added box photos that don’t have a product yet. They are identified while the count is open, by whoever is counting, never in Review. See 10 Pieces to identify later.
Type: A group of products, such as Earrings or Rings. A type sets the unit its products are counted in. See 1 Stock basics.
Unit: What a type is counted in: pairs, sets or pieces. Stock is shown in its units, not as one total. See 1 Stock basics.